1) Scope of application
The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.
2) Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Lite Venture, van Roode Eismann GbR.
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. By clicking on the order button, you submit a binding offer for the products contained in the shopping basket. Confirmation of receipt of your order will be sent by e-mail immediately after the order has been sent.
We will accept your offer within two days by
- submitting a declaration of acceptance in a separate e-mail or
- if applicable, the payment transaction is carried out by our service provider or the selected payment service provider. The time of execution of the payment transaction depends on the selected payment method (see under “Payment”).
The relevant alternative for you depends on which of the listed events occurs first.
3) Contract language, contract text storage
The language(s) available for the conclusion of the contract: German, English, French, Spanish.
We do not store the text of the contract.
4) Subject matter of the contract
4.1 Product description
Reference is made to the validity of the respective product description as an integral part of the contract.
4.2 Product images
Without prejudice to your statutory warranty rights, we would like to draw your attention to the following special features. If you are unsure, please contact us:
Due to individual screen configurations (e.g. resolution and brightness), slight deviations between the displayed and actual product colours are possible.
In the case of wooden products, natural variations in the grain, structure and colour of the wood are possible.
4.3 Right of use
Any sketches, drafts, preliminary products, etc. created by us for the fulfilment of the order are legally protected. We grant you a simple, non-exclusive right to use them for the purpose of order fulfilment to the contractually agreed extent.
5) Requirements and handling of customer content
5.1 Requirements
If it is necessary for the fulfilment of the order that you transmit content (e.g. texts, data, files) to us, the existing technical possibilities for this and any applicable requirements are based on the respective product description.
You are solely responsible for the content, including the legality and accuracy of the content you transmit. We do not carry out any editorial checks on the content before executing the order.
5.2 Compliance with applicable law
The content and the products to be created from it must always comply with the applicable legal provisions. In particular, they must not infringe any rights or claims of third parties (especially copyrights, trademarks or other industrial property rights) and must not contain or serve any purposes that glorify violence, are discriminatory, racist, xenophobic or otherwise immoral or unconstitutional.
5.3 Indemnification
You shall indemnify us against claims by third parties which they may assert in connection with an infringement of their rights by our contractual use. You shall also assume the necessary costs of legal defence including all court and lawyer’s fees in the statutory amount. The indemnification does not apply if you are not responsible for the infringement. In the event of a claim by a third party, you are obliged to provide us immediately, truthfully and completely with all information necessary for the examination of the claims and a defence.
5.4 Reservation of cancellation
We reserve the right to refuse the order or to withdraw from the contract if the content provided by you for this purpose violates legal or official prohibitions or offends common decency, or if there is a justified suspicion of this. This applies in particular to the provision of anti-constitutional, racist, xenophobic, discriminatory, offensive, youth-endangering and/or violence-glorifying content.
6) Installation
6.1 Selection of the service provider
We shall provide the service at our discretion either in our own person or by qualified personnel selected by us. We expressly reserve the right to have services performed by third parties (subcontractors) who work on our behalf.
You only have a claim to the selection of a specific person to provide the service if and insofar as this is expressly stated in the applicable service description.
If and insofar as third parties are used to provide services, we shall remain fully responsible for the fulfilment of the contractual obligations.
Before engaging third parties, we shall check their reliability, suitability in terms of professional training, experience and/or ability to provide the contractual services and shall oblige them to do so.
6.2 Access to the installation site
The product will be delivered to the installation site. You are obliged to grant access to the installation site to the persons commissioned with the installation.
7) Delivery conditions
7.1 Shipping costs
0,00 € from 50 €: Free parcel shipping within Germany
4,99 € up to 50 € within Germany
6,90 € within other EU countries
99,00 € Kayaks up to 550 cm in length (excluding islands)
7.2 Delivery options
We ship the products to the delivery address specified in the order process.
You generally have the option of picking up your order at Lite Venture, Breisgau Ring 3, 79427 Eschbach, Germany during the following business hours: by arrangement
We do not deliver to packing stations.
7.3 Delivery by forwarding agent
Making an appointment
In the case of forwarding deliveries, the forwarding company commissioned by us will contact you to arrange a delivery date.
Place of delivery
The delivery of the goods is limited to the transport and unloading of the goods to the first public kerb at the agreed delivery address. Delivery does not include delivery to specific premises or the assembly and/or installation of the goods ordered, unless expressly agreed otherwise.
Co-operation of the consignee
Unloading and any necessary subsequent transport of the goods to the agreed place of delivery shall be carried out jointly by the haulage driver and the recipient. Information on the packaging dimensions can be found in the offers.
The following applies to merchants: In deviation from the previous sentence, the recipient is responsible for unloading and any necessary subsequent transport of the goods to the agreed place of delivery.
8) Payment
8.1 Prices
The prices stated at the time of the order shall apply. These are total prices and include statutory VAT.
8.2 Payment methods
The following payment methods are available in our shop.
Prepayment
If you select the prepayment payment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
Cash on collection
You pay the invoice amount in cash on collection.
Credit card
You enter your credit card details during the ordering process. Your card will be charged immediately after placing the order.
Apple Pay
To be able to pay the invoice amount via the payment service provider Apple Inc, One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions in the order process.
Google Pay
In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out immediately after placing the order. You will receive further instructions during the ordering process.
PayPal, PayPal Express
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions during the order process.
PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.
PayPal
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options as PayPal services. Unless otherwise specified below, payment via PayPal does not require registration with PayPal. Further information can be found in the respective payment option and in the order process.
PayPal, PayPal Express
In order to be able to pay the invoice amount via the PayPal payment option, you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed.
PayPal can offer registered PayPal customers, selected according to its own criteria, further payment methods in the customer account. However, we have no influence on the offering of these modalities; other individually offered payment modalities affect your legal relationship with PayPal. You can find further information on this in your PayPal account.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been dispatched.
Purchase onaccount via PayPal
The purchase on account via PayPal requires an address and credit check and is sent directly to PayPal.
Purchase on account via PayPal and Ratepay
The purchase on account via PayPal requires an address and credit check and is made directly to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (“Ratepay”).
Instalment purchase via Creditplus Bank AG
In cooperation with Creditplus Bank AG, Augustenstraße 7, 70178 Stuttgart, Germany, we offer you the option of instalment purchase (only for German customers). The prerequisite is a successful address and credit check. In addition to our General Terms and Conditions, the General Terms and Conditions of Creditplus Bank AG apply to payment processing. You will receive further information, including the GTC of Creditplus Bank AG, during the ordering process.
9) Retention of title
The product remains our property until full payment has been received.
10) Transport damage
We ship the goods ordered by you insured. This covers any damage that occurs during transport. Please check the outside of the parcel for damage on receipt of the consignment. If damage to the packaging is visible, document it with photos before unpacking and ask the delivery person to also record the damage to the packaging. Due to the very good padding and packaging of the goods inside the box, damage usually remains superficial on the box. Damage to the goods themselves must be reported to us immediately after delivery. We ask that you send us photos documenting the damage in detail.
11) Warranty and guarantees
11.1 Liability for defects
The statutory liability for defects applies.
11.2 Guarantees and customer service
We offer a two-year guarantee on all products from the date of purchase. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
12) Liability
We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health,
- in the event of wilful or grossly negligent breach of duty,
- in the case of guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened up.
In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.